Thank you for visiting and shopping at prints.ph. Formerly known as Maxtor Graphics. Following are the terms and conditions that constitute our Shipping Policy.

Domestic

How much is your shipping fee?

Free shipping in the Philippines for orders over Php 2500.

    When will I receive my order?

    All orders are processed within 2-3 days. Orders are not shipped and delivered on weekends and holidays. You will receive your order within 7 days.

    If we are experiencing a high volume of orders, shipments will be delayed by a few days. Please allow additional days in transit and delivery.

    I need my order now, can prints.ph speed up the delivery?

    Although we currently do not have an option for express delivery, we always ensure that your orders are delivered within the promised delivery timeframe.

    I just received an email saying that my item has been shipped. When will I receive my order?

    Once shipped, you should receive your order within the promised delivery time frame. In unforeseen event, your package might delay due to unexpected reasons.

    How do I know the exact date and time of delivery?

    Our courier service is unable to provide the exact date and time of delivery however we can assure you that your order will be delivered within our promised delivery time frame.

    Can I cancel my order after order has been shipped?

    Unfortunately, we cannot stop the delivery of shipped orders. 

    Can I pick up my order at prints.ph office?

    Yes. Please check our contact page for our office address.

    Can I purchase multiple items and have it delivered to different shipping addresses?

    We currently do not offer delivering different items to different addresses for the same order.

    This Shipping and Delivery Policy is subject to change without notice. The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. 

    International Orders

    Please contact us for details.